How This FAQ Works for You
We organised this page around the questions we actually hear. Deposit questions are the most common — specifically how bKash, Nagad, and Rocket transfers get matched to your account. The short answer: once you send from your mobile wallet and confirm with your PIN, our system matches the transfer to your account number automatically. Withdrawal questions come next, and the process runs
in reverse: you request from your account wallet, we verify your registered mobile number, and the amount goes back to the same wallet you deposited from. If you are in Dhaka or anywhere else in Bangladesh, the account flow is the same on mobile browser or the full site. For anything not covered below, our support channel is the fastest route. Access
and availability depend on local law and eligible regions.
- bKash
- Nagad
- Rocket